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Thanks so much, Andy.. Staying at Marea was a highlight of our holiday. You’ve been a pleasure to deal with, and we’d also like to pass our compliments on to the housekeeper. Not only was the house beautifully clean and spotless, but the attention to detail in terms of presentation and ensuring every possible need was catered for was excellent.
New Zealand traveler
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This property is very well appointed and has all of the functions and things that are needed for a high end rental to make you feel at home in a very special place! Clearly great attention paid to detail and the location is wonderful. Will definitely want to return. The service provided by the agents was excellent and made everything seamless and very easy. They are very responsive.
Golfers review
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Hi Andy,
I just wanted to email to say WOW! This place is absolutely stunning!
THANK YOU so much for making this happen for us – it is super close to our event site and so incredibly beautiful and comfortable! Please also thank the owners for us for their hospitality and accommodations!
Please keep in touch. I will likely be looking to you for more rental properties for future events.
Car week WOW!
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April, 2016
Hi Andy,
We appreciated all the years of hard work and loyalty that you gave us taking care of our home and what felt like extra special treatment. Although, I knew that is just the type of person you are and all your clients get the extra mile. We knew you would always be on it, honest, hardworking and available and my best resource for the Monterey Peninsula. All qualities that seem difficult to find. You are a true customer service person to the ninth degree, a rarity, a gem.
Thank you too for always being so available. We wish you all the best and hope we stay in contact, as I have thought of you as not just our agent, but a friend too.
Best regards,
Marcy
Appreciation
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March, 2016
Good Afternoon Andy:
As you know, you and I have worked together for some time now, as you have managed the Carmel property. I thoroughly appreciate the professionalism with which you have approached this very difficult task. There is no question that you have made my position as trustee much easier, and almost enjoyable at times. I take the time now to communicate my appreciation. As you know, we have had a very difficult time with this property during the last several months, to include water damage to the property, the repairs thereof and the insurance claims; repairs to the deck and drainage; and the difficulties in making a change in CPA’s where we had a very difficult time getting the billing for services paid, as a result of the account names and addresses not being changed. I specifically recall one very difficult situation where I was not readily available, and Comcast and PG&E were threatening to shut-off service to the property, while a guest was in the property. You were able to handle the situation by contacting me, conferencing with the providers, and getting the situations resolved based on your long standing fine reputation in the community. After those instances, I told you how much I appreciate your professionalism and dedication to doing whatever needs to be done to take care of your clients.
That said, I have never taken the time to write and express my gratitude and appreciation of you. I seek to rectify that oversight.
You are the best!
With warm regards,
Ernie
Thank you
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March, 2016
Hi Andy,
Kathy and I wanted to thank you for the personal and professional assistance you have given us over the years.
For the last 9 years we have been completely comfortable giving you the freedom to do what was best for us and the house. You helped us during emergencies no matter what time of day or night. You’ve been very honest in your assessment of the house and upgrades in order to keep our property desirable. You’ve always taken that extra step to make us feel like we were your only client. That takes talent. As absentee owners nothing could be more comforting than having that level of professionalism.
Sincere regards,
George and Kathy
Owner letters